Committed to Our Customers | Our 6 Point Customer Charter
What a great year it was for HoT TUB Satisfied customers.
It’s been another busy year for Luso Spa’s, we are thankful to all our followers and customers for being the preferred supplier of hot tubs in many domestic and commercial applications.
As of Jan 2022, our customers wanted to tell everyone how happy and pleased they are with us, for our exceptional product and service.
Reviews
- 510 Reviews with a rating of 4.9 on Trustpilot
- 195 Reviews on Facebook with a 5 out of 5 rating
- 252 Reviews on Google with a 5 Star rating
- 22 Ratings on Yell with a 4.8 Star rating
Followers
When we first started out, it was essential that Customer Service was our first priority to enhance our offering, so we created the Luso Spa Customer Service Charter which has been at the fundamental core of our business success.
The Luso Spa Customer Service Charter is a commitment to providing you with a stress-free service in every aspect of your hot tub order, delivery & installation, and aftercare servicing, which includes the professional co-ordination of your delivery and information relevant to you at each stage of your hot tub experience.
Our company of trained delivery professionals understand their responsibilities to you, the customer, and know exactly what this charter means to you and us.
